Terms of Use

Last updated: November

Welcome to tvsantabarbara.org, operated by TV Santa Barbara ("TVSB," "we," "us," or "our"), a 501(c)(3) nonprofit community media access center in Santa Barbara, California. These Terms of Use ("Terms") govern your use of our website, member portal, online store, booking system and related online services (together, the "Site").

By accessing or using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

Members and renters are also bound by the TVSB Member Handbook, membership agreements, program agreements and any rental or production contracts they sign. If those documents conflict with these Terms, the specific agreement controls for that activity.

Using the Site

You may use the Site for lawful, personal and noncommercial purposes related to TVSB's programs and services. We may change, suspend or discontinue any part of the Site at any time without notice.

Eligibility

You must be at least 18 years old to create an account, make purchases or enter into agreements through the Site. Minors may take part in TVSB programs, internships or productions only with the consent and supervision of a parent or legal guardian.

Accounts

When you create a member account, you agree to:

  • Provide accurate, current and complete information and keep it up to date.
  • Keep your password confidential and not share your account with others.
  • Notify us promptly at info@tvsb.tv of any unauthorized use of your account.

You are responsible for all activity under your account. We may suspend or close accounts that violate these Terms, the Member Handbook or applicable law.

Memberships, Reservations and Rentals

  • Memberships give access to studios, equipment, training and content submission as described on our Membership page and in the Member Handbook. Membership benefits, fees and requirements may change from time to time.
  • Studio and equipment reservations are subject to availability and to completion of any required training or certification. Reservations made online are not final until confirmed by TVSB.
  • Equipment and facilities must be used with care and returned on time and in the same condition. You are responsible for loss, theft or damage to equipment or facilities while in your care, and late returns may result in fees or loss of booking privileges.
  • Visits are by appointment only. Please do not arrive at the studio without a confirmed reservation.
  • Private rentals and production services are governed by the quote, contract or agreement for that project.

Payments, Cancellations and Refunds

Prices are listed in U.S. dollars and may change without notice. By submitting a payment, you confirm you are authorized to use the payment method. Payments are handled by third-party payment processors.

Cancellation and refund terms for memberships, reservations, rentals and services are set out in the Member Handbook or your agreement with us. Unless stated otherwise, membership fees are non-refundable. We may cancel a reservation or order, and refund any amount paid, if an item is unavailable or a booking cannot be honored.

Donations and Sponsorships

TVSB is a 501(c)(3) nonprofit organization, and donations are tax-deductible to the extent allowed by law. We will send a receipt for your records; please consult your tax advisor about deductibility. Donations are generally non-refundable. If you believe a donation was made in error, contact us within 30 days.

Sponsorships and underwriting are governed by the separate sponsorship agreement and must comply with the noncommercial nature of our channels.

Programs and User Content

Members and producers may submit programs, podcasts and other content for broadcast or posting ("User Content"). You keep ownership of your User Content. By submitting it, you grant TVSB a non-exclusive, royalty-free, worldwide license to broadcast, cablecast, live stream, post online, archive and promote it on our channels, website and social media.

By submitting User Content, you confirm that:

  • You own it or have all rights, licenses and releases needed, including for music, footage, images and the appearance of every person in it.
  • It does not infringe anyone's copyright, trademark, privacy or publicity rights, and is not defamatory, obscene or otherwise unlawful.
  • It follows the Member Handbook, program agreements and applicable broadcast rules, including the noncommercial nature of our channels.

You are solely responsible for your User Content. Views expressed in member-produced programs are those of the producers and do not represent TVSB, its staff, board or sponsors. TVSB may decline, edit for time, or remove content that violates these Terms or our policies.

Our Intellectual Property

The Site and its content, including text, graphics, logos, photos, videos and the TV Santa Barbara name and marks, are owned by TVSB or its licensors and protected by law. You may view and share Site content for personal, noncommercial use with credit to TVSB. Any other copying, modification or commercial use requires our written permission.

Copyright complaints

If you believe content on the Site infringes your copyright, email info@tvsb.tv with a description of the work, the location of the material, your contact information, and a statement that you have a good-faith belief the use is unauthorized. We will review and respond to proper notices.

Prohibited Conduct

When using the Site, you agree not to:

  • Break any law or encourage others to do so.
  • Submit false information or impersonate any person or organization.
  • Harass, threaten or abuse others.
  • Upload viruses or malicious code, or try to gain unauthorized access to the Site, accounts or our systems.
  • Interfere with the Site's operation, or use bots or scrapers to collect data from it.
  • Use the Site to send spam or unsolicited advertising.
  • Reserve studios or equipment for someone else or resell access without our approval.

Third-Party Links and Services

The Site links to and uses services run by others, such as Neon CRM for donations and memberships, payment processors, YouTube and social media platforms. We do not control these services and are not responsible for their content or practices. Your use of them is subject to their own terms and privacy policies.

Disclaimer of Warranties

The Site and all content, services, equipment information and schedules are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that the Site will be uninterrupted, error-free or free of viruses, or that broadcast schedules and live streams will always be available.

Limitation of Liability

To the fullest extent permitted by law, TVSB and its directors, officers, staff, volunteers, sponsors and service providers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost data, profits or opportunities, arising from your use of the Site or our services. Our total liability for any claim related to the Site will not exceed the amount you paid to TVSB in the 12 months before the claim, or $100, whichever is greater.

Indemnification

You agree to defend, indemnify and hold harmless TVSB and its directors, officers, staff and volunteers from any claims, damages, losses and expenses, including reasonable attorneys' fees, arising from your User Content, your use of the Site, studios or equipment, or your violation of these Terms or anyone's rights.

Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute arising from these Terms or the Site will be brought in the state or federal courts located in Santa Barbara County, California, and you consent to their jurisdiction.

General

If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce any provision is not a waiver of it. These Terms, together with our Privacy Policy and any agreements referenced above, are the entire agreement between you and TVSB regarding the Site.

Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page with a new "Last updated" date. Your continued use of the Site after changes are posted means you accept them.

Contact Us

Questions about these Terms? Contact:

TV Santa Barbara 329 S. Salinas Street Santa Barbara, CA 93013 Phone: (805) 571-1721 Email: info@tvsb.tv